Website Terms and Conditions


Pitney Bowes Australia Pty Limited (ABN 82 001 475 921)  (Pitney Bowes, we or us) makes all information, advice, services, software and other material available on this website (Site) for your personal, non-commercial use and access subject to the following conditions.

Access to and use of the Site, and the products/services available through this Site, are subject to the following terms of use.

By using this Site you agree to be bound by:

(collectively, the Legal Notices).

The Legal Notices are published on this Site from time to time. If you do not agree to all of these conditions and the provisions of the Legal Notices, then you are not authorized to use this Site, purchase from this Site or use the direct debit facility as the case may be.  

We make all reasonable endeavours to ensure all information provided on this Site is accurate, up to date and complete. However, the information and materials on this Site may contain errors or inaccuracies, including both typographical and substantive errors. You must make your own assessment of any information or materials provided on this Site and rely on it wholly at your own risk. We reserve the right, in our sole discretion, without any obligation and without any notice to you, to discontinue, change, improve or correct information, materials and descriptions on this Site and to suspend or deny access to this Site for scheduled or unscheduled maintenance, upgrades, improvements or corrections. Any dated information is published as of its date only, and we have no responsibility to update or amend any such information. 

Some links on this Site will let you leave this Site. These external sites are not under the control of Pitney Bowes. Pitney Bowes is not responsible for nor does it necessarily endorse or condone the content of linked sites. Our Linking Policy, as outlined below, should be read in conjunction with these conditions.  

Pitney Bowes may provide links to external sites that cause you to leave this Site. Any link used on this Site is provided for the use and convenience of the visitor. The appearance of a link does not constitute an endorsement, recommendation or certification by Pitney Bowes of the external link. Likewise, the presence of a link should not in any way be construed as a suggestion that the external link has any relationship with Pitney Bowes. Pitney Bowes is not responsible for the content or practices of the sites accessed via the external links.

Linking to this Site
If you would like to link to this Site, please read and comply with the following:

  • Link to, but do not replicate, this Site's Materials.
  • Link only to the home page at
  • Do not create a browser or border environment around this Site's Materials (commonly known as framing).
  • Do not state or imply that Pitney Bowes is endorsing you or your products or misrepresent the extent of your relationship with Pitney Bowes.
  • Do not use the Pitney Bowes Signature (logo) in any hyperlink, or otherwise, without written permission from an authorised officer of Pitney Bowes.
  • Do not include any link to this Site's materials, on a site containing any material that is not genuine or any material that is false, defamatory, malicious or offensive or otherwise contrary to general community standards.
  • Do not use any link to this Site's materials, for any purpose that is not bona fide or for any purpose or in any manner that is misleading or deceptive or likely to mislead or deceive.

Without limiting the above, Pitney Bowes reserves the right to withdraw any consent for a particular link at any time. You must remove any link immediately when asked.

To use some of the functionality on this Site you may have to register as a site user and log on to this Site or a part of this Site. To register, you may have to provide us with personal information to help us verify your identity and to help us administer this Site. We will treat your personal information in accordance with the Privacy Policy.

You agree to provide accurate, current and complete information as part of your account registration.

You may also need, or be issued with, a username and password. You must promptly inform us of the loss or misuse of your username or password.

You are solely responsible for any and all consequences by reason of the misuse of your username and password.

As a condition of your use of this Site and access to our services provided through this Site, you must not use this Site or the services for any purpose that is unlawful or prohibited by these conditions and/or the Legal Notices.

You must not use this Site or the services in any manner that could reasonably be expected to damage, disable, overburden, or impair any Pitney Bowes server, or interfere with any other party’s use and enjoyment of this Site and services. You must not attempt to gain unauthorised access to any services, other accounts, computer systems, or networks connected to any Pitney Bowes server or to any of the services through hacking, password mining or any other means not intentionally made available to you.

This Site provides listings of a wide range of Pitney Bowes products and therefore may contain references or cross references to particular products and services that are not readily available in any particular country. Any such reference does not imply that Pitney Bowes in any particular country intends to market such products or services. All actions resulting from a search of this data must be related to solutions using only products and services announced by Pitney Bowes in any particular country. In particular Pitney Bowes makes no claim for the accuracy of product information on this Site with regard to any country outside Australia.

Pitney Bowes are committed to providing exceptional customer service and quality products to you. Pitney Bowes endeavours to make sure that all products listed on our Site are currently in stock and pricing is true and correct, at that time. Standard delivery timeframes are between 3-5 business days in accordance with our Product Form Terms and Conditions, available on our Site. In the event that the Product is not available, or we are unable to fulfill your order, we will endeavour to notify you within 24 hours to arrange an agreeable alternative item or a backorder.

All material on this Site is protected by copyright under the laws of Australia and, through international treaties, in other countries. Unless otherwise indicated, we reserve all copyright in the content and design of this Site. Pitney Bowes, or a Pitney Bowes affiliate, owns all such copyright or use it under licence or applicable law. You may make a temporary copy of part or all of this Site on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed and the material is appropriately attributed to Pitney Bowes. You may not, in any form, or by any means:

  • otherwise reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish or create derivative works from any part of the content or design of this Site;
  • cause any of the material to be framed or embedded in another website; or
  • commercialise any information, products or services on this Site, except with our prior consent written or as permitted by applicable copyright legislation.

‘Pitney Bowes’ and the names of Pitney Bowes’ products and services referenced within this Site are trade marks or registered trade marks of Pitney Bowes Inc. (a Delaware Corporation) or a Pitney Bowes group company. Any unauthorised use of any of the trade marks is strictly prohibited.

Pitney Bowes does not represent that it holds the authorisations and approvals required to provide advice and services in all jurisdictions where the material on this Site may be viewed or received (including in particular software that may have restrictions on the importation or exportation from certain jurisdictions). You must ensure that your access to and use of this Site is not illegal or prohibited by laws which apply to you or in your location.

Pitney Bowes keeps a record of your purchase data (if a purchase is made on this Site) for our reporting and accounting purposes. This data may be used for marketing purposes by Pitney Bowes. If you do not wish to receive such information, please contact Customer Service at 13 23 63/ At no time will your credit card details be released to a third party.

Pitney Bowes uses Card Access Services Pty Ltd to provide a secure environment for the authorisation of credit card transactions on the Site. Confidential information including your credit card details are encrypted the moment they are transmitted from your browser to the banking network using 128-bit SSL (Secure Sockets Layer) encryption technology.

Your credit card details are not stored anywhere on the Site and the only company who has access to this data is the merchant’s bank, Westpac Banking Corporation Ltd (Bank). The Bank also sends confirmation information via 128-bit SSL (Secure Sockets Layer) encryption back to your browser.

You agree to defend, indemnify, and hold Pitney Bowes and its affiliates harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your use of this Site.

Except to the extent permitted by law, Pitney Bowes is not liable for any loss or damage of any kind suffered by you whatsoever (however caused including by negligence) including but not limited to, loss of use, data, or profits arising out of or in connection with your access or use of this Site or your use of or reliance on any of the information or software accessible through this Site or a linked website.

To the extent permitted by law, Pitney Bowes makes no warranties or representations (either express or implied) about this Site or any of the content (including its reliability, accuracy and completeness).

Where any law implies a warranty into these conditions which cannot be lawfully excluded, then to the maximum extent permitted by law, Pitney Bowes's liability for breach of warranty in relation to the use of this Site or the content will, at Pitney Bowes's option, be limited to: in the case of information or services supplied or offered by us - the re-supply of the information or services or payment of the cost of doing this; or in the case of goods supplied or offered by us - repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this.

Without limiting the above, Pitney Bowes is never liable for any loss of profits or indirect, incidental, special or consequential loss arising out of your access or use of this Site, including loss of revenue, loss of business opportunity or loss of data.

Our failure to exercise or enforce any one or more of our rights under these conditions and/or under the Legal Notices will not constitute a waiver of such rights unless such waiver is granted to you by Pitney Bowes in writing.

These conditions are governed by the laws in force in New South Wales, Australia.

You hereby irrevocably submit to the non-exclusive jurisdiction of the Courts located in Sydney, Australia and any Courts which may hear appeals from those Courts in respect of any proceedings in connection with these conditions and the Legal Notices or in relation to your access and use of this Site or its contents.

Pitney Bowes reserves the right to change these conditions and the Legal Notices at any time by notifying you by posting the changes on this Site. You are advised to review this Site regularly for any changes. Revised terms and conditions will be effective immediately unless otherwise stated. By continuing to use this Site after any amendment is posted on this Site, you agree to be bound by the conditions and Legal Notices as amended.